revel in & training:first degree In pc science/ Engineering Or related fieldFluent In EnglishITIL V3 expert, PMP Or PRINCE2master’s diploma In A relevant area might be An introduced advantageminimal six years’ experience which includes:minimum Of 3 yrs’ experience In an area Of Specialisation; With revel in In Supervising/dealing with Othersexperience run
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Experience & Training:
- First Degree In Computer Science/ Engineering Or Related Discipline
- Fluent In English
- ITIL V3 Expert, PMP Or PRINCE2
- Master’s Degree In A Relevant Discipline Will Be An Added Advantage
- Minimum 6 Years’ Experience Which Includes:
- Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience In Supervising/managing Others
- Experience Working In A Medium To Large Organization
- Experience In Developing And Managing Change, Configuration And Release Management In An IT Environment To Support Service Delivery.
- Hands On Experience In Developing And Managing Business SLAs And Contracts With Inclusion Of License Management For The Organisation.
- Hands-on Experience In Support Service In An ITIL Based Service Organization
- ITIL Practitioners Training
- Effective Customer Service.
- Project Management
- Negotiation Management Skills
- Effective Communication Skills.
- Service Management Software.
- BEng, BTech, HND Or BA Qualification